- A+
续上一个故事，是先重验货仍是先付钱，两边一向在拉锯。跳过一些细节，老外厥后翻脸了，直指D蜜斯处事不力，向她的老板K师长教师投诉。单从business English 的角度，这一节的例子都写得很专业，以是我就不作点窜了。那末咱们就在一旁悄然默默地看着他们装B吧。
1.这是老外发给K和D的：
Hi K/D,
I tried to call D’s phone but failed.
We relooked into the remittance of USDXXX and found that we had accidently paid you too much. We had now stopped the payment to recalculate. We will send through payment again after recalculation. I wanted to discuss with Dora on the phone but it seems that you are avoiding answering my phone calls.
他一向在夸大，是D不接德律风。先无论这里是真的仍是假的没人接，我想说的是一个500强经常使用的幻术，让看到的人对D的印象欠好。谁对谁错我不晓得，但你这么一说D就仿佛很不专业了。作为500强老鸟，我一看到这句城市出格多一个心眼。。。。
We do not know what reason you could not arrange our QC’s inspection. There must be some quality issues otherwise you could have arranged our QC to check the goods. We made 30% upfront payment on this product based on the trust to your company. It is unfair that you do not follow our instruction. As my discussion with my boss, we would rather not deliver 
the skirts if there is going to have potential problem.
依我看，这不让他们重验这事也没那末简略，缘由是甚么我就不穷究了，究竟结果这不是咱们要进修的事变。
You must co妹妹unicate with us ASAP as tomorrow is the cutoff date for the skirts!
Regards,
2.这一封是老外的高层追加的电邮
K,
I would appreciate a phone call from you as dealing with Dora on this matter has not been beneficial for either of us.
（这一句有时可以害死一个尽责的同事了。。。。。我简直是有点左袒某一方，但这个案例我也没必要太客观，归正在看戏。。。）I will await your phone call,
Kind regards
3. 若是我是D，看到如下这一封K的邮件我可能就哭着高呼：“带领贤明，我必以死相随。”
Dear XXX,
That has make me so surprised and disappointment （建议大师多用surprise and disappointed这两个文雅地表达不满的字眼）when I saw YYY’s email. Pls take exactly i妹妹ediate action to push all thing come back the right way.
I am really appreciated for D has strictly complied with company's policy. And pls clearly to be noted, all her previous and coming actions are under my authorization!
看到没？？这才是好老板！老外你别TMD搞分解，是我让他如许做的，咋样？
Here I would like to list the details again, even thought D has shown your side for many times:
QC inspection for TCS:
All of us know well about Q, and they represent the authority in the field. The end customer has enough confidence to them. I have been working together them in the past several years, and really know well for all the procedure. So I think that is no necessary from your side to doubt their QC report.
For make all things come back on the road, and show our strong willing to continue the business I would like to show our procedure(we only accept this solution at this moment):
BABABABABA。。。。。（不列出了）
先阐明为什么我方对峙不让你的人来重验，是由于终极客户第三方QC公司已颠末了，你还吵甚么吵？然后再给出一个轻细的妥协，大师看着办，有个台阶下。
We believe above solution is our final accepting solution, and would not accept any future re-negotiation.
刚强要礼貌。I would like to reiterate here, D has my all authority under handling this issue. For any future connection pls contact with her directly.
Regards
K
故事另有的，但我感觉这个CASE到这里就够了。这两方的邮件都不错，表达的方法值得大师进修。
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